S.T.A.R. @The Safe House expands on the parcel storage concept by adding RFID tags to the parcels and neatly storing them in sealed custom built 800 kg pallet cages which in turn are stored within narrow racks whose fit and weight add an additional layer of physical security.
The bullion parcels themselves are covered by an all-risk insurance by XL Group, a Lloyd's underwriter, and includes full infidelity and mysterious disappearance coverage, effectively protecting you, the bullion owner, from the possibility of operational errors or inside jobs by us for up to 100 million USD per loss. This policy effectively removes all physical storage risk for the customer.
The extremely strong insurance was made possible in part by the Vault Management System which splits deposit or withdrawal transactions into small steps (tracked via tickets) that are executed by three separate functional groups (Security, Vault Operations and Secured Logistics) in a manner that ensures that each ticket must be closed and is double or triple checked by the other separate functional groups.
The system's maturity and scope impressed the insurance underwriters so much that they agreed to insure the possibility of operational errors (Mysterious Disappearance) for 100 million USD at a reasonable premium. The vault management system itself is on an internal offline network ensuring utmost security and privacy.
Operational Security is handled by armed auxiliary police officers from Certis Cisco and the facility itself has 24/7 guards. Singapore Police is located only three minutes away and Police units will perform weekend and holiday patrols.
The silver depository itself is strategically reinforced by steel walls and is accessed via 2.5 ton Class 1 Vault door (see pictured above). The depository is protected by vibration, contact and motion sensors that are connected to two separate 24/7 monitoring services and the Silver Bullion office itself at Certis Cisco. Full CCTV coverage is stored locally and streamed via hardware encrypted virtual private network to and offsite location for redundant storage.
In addition to the massive 600 ton segregated Silver capacity another 25+ tons of Gold and Platinum segregated storage capacity is given by a UL rated Class 2 Bank Vault (having 1 foot thick composite vault walls) located inside the silver depository itself.
The Safe House also features a DUX testing lab, operated by Silver Bullion Pte Ltd, that tests transfer-in third party bullion (defined as bullion not coming from a mint or primary distributor) before they are parcelized and will associate a DUX test report, viewable online, to a parcel guaranteeing its genuinity.
Through these guarantees and parcel content standardization (as every parcel contains the same amount of bullion by product) Silver Bullion Pte Ltd has created a modest (currently 1,200,000 troy ounces) but highly advanced, version of a “Bullion Good Delivery Standard” and offers reliable buyback / liquidity for these parcels.
The considerable investments into The Safe House have been completely financed by Silver Bullion and neither Silver Bullion or The Safe House have any outside debt. Even after the Safe House investments Silver Bullion has a very strong net balance sheet of over 5 million SGD (about 4 million USD) and comparatively low expenses making Siler Bullion a very safe counterparty.
“The Safe House”, “Silver Bullion”, “DUX Testing” and “S.T.A.R. @The Safe House” have been carefully developed over the last five years to mutually reinforce each other and efficiently minimize identifiable risks, including systemic crises, within what we consider to be the most secure jurisdiction (Singapore).
Find out more about S.T.A.R. @The Safe House.
The launch of The Safe House, while a big accomplishment in itself, is but a stepping stone for additional services which we plan to announce in the second half of 2014.
by Gregor Gregersen
and the The Safe House / Silver Bullion Team |