Discount Tier FAQ
What is the "Accumulated Metals Discount"?
The accumulated metals discount applies across all product types across all your transactions. This is true regardless of order type. Whether you choose to store with us or choose to bring the back bullion home, you earn points and will possibly enjoy discounts.
I bought bullion from Silver Bullion back in 2009, do I still get to keep the points I earned back then?
Yes. Since the second quarter of 2012, we have not reset points as earned by customers in the past.
What purchases count towards the points balance exactly?
The order must have a process status of "Waiting for Payment'", "Payment Received" or "Completed".
How would gold be counted in points?
Gold is equivalent to 10 points per ounce, for example, 10 ounces of gold is equivalent to 100 points.
For a given purchase, silver will result in more points earned compared to gold, which reflects our focus on encouraging customers to purchase silver.
How can I review my past orders and check my points?
After you log into the website click on the top right of the screen showing your username and click on " Order History" Your detailed order information will be listed, including the number of points accumulated whether purchasing bullion or EV metals and order status.
I have earned 300 points from past orders. I am now making a 9,700 silver ounce order. 10,000 points qualify for a discount. Would I receive the discount on this latest order?
Yes, as soon as items are added to the shopping cart the added ounces are counted towards the points balance. Prices are automatically adjusted and discounts applied.
|